Community Service Officer – Ashland, Oregon

Job Title
Community Service Officer

Job Description
PURPOSE OF POSITION:
Respond to non-emergency calls regarding crimes not in progress (e.g. burglary, theft, and graffiti). Investigate hazardous, unsafe conditions and noise violations. Respond to crime scenes to assist. Investigate and respond to abandoned auto violations according to state and municipal regulations. Assist in neighborhood dispute resolution and departmental community policing activities. Assist the Central Area Patrol (CAP) by performing municipal code enforcement, including the enforcement of park rules and regulations throughout the City’s park system. This is a non-sworn position.

Respond to non-emergency calls regarding cold crimes (crimes not in progress) that are not major offenses. Take case information and complete report.

Monitor reported abandoned vehicles and secure removal from streets. Handle crime scene processing, including photography, diagrams, fingerprint services and collection/processing of evidence.

Patrol the Downtown Area and enforcement municipal code violations.

Respond to inquiries and requests for information from the public. Work with Code Enforcement Specialist in addressing municipal code problems that require police assistance.

Direct traffic and manage specific event situations.

Alert City Police Department to the presence of hazardous situations. Follow all safety rules and procedures established for work area.

AUXILIARY JOB FUNCTIONS:
Maintain proficiency by attending training conferences and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner. Testify in court if necessary.

Minimum Qualifications
EDUCATION, TRAINING AND EXPERIENCE
Education: Possession of a High school diploma or equivalent.

Experience: A minimum of one (1) year’s experience working with the public. This is a quasi-law enforcement position requiring adherence to state and local laws and vehicle statutes both in an on and off duty status and to the behavior required by the Ashland Police Department for this position.

SPECIAL REQUIREMENTS
Must undergo an in depth background investigation which will examine previous employment, previous contacts with police agencies and other aspects of the applicant’s background as well as a psychological evaluation if an offer of employment is made.

License: Possession of a valid Oregon driver’s license (or ability to obtain by date of hire) and acceptable driving record.

Certificate: Possession of a LEDS certificate, or the ability to obtain such certificate within 30 days of appointment.

Desirable Qualifications: Prior experience in a law enforcement setting, an Associates or Bachelors degree.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
Principles and practices of modern public administration, including planning, organizing, directing, staffing, and controlling.
Criminal law with particular reference to the apprehension, arrest and custody of persons(s) committing misdemeanors and felonies, including rules of evidence pertaining to search and seizure, and the preservation of evidence in criminal cases.
Operational characteristics, services, and activities of a comprehensive law enforcement program.
Contemporary technical and administrative methods of crime prevention, juvenile delinquency control, law enforcement, and related functions, including investigation and identification, patrol, traffic control, and safety.
Technical and administrative phases of crime prevention and law enforcement, including investigation and identification, patrol, traffic control, records management, care and custody of persons and property, and environmental protection.
Internal police department operations issues.
Pertinent federal, state, and local laws, ordinances and court decisions with specific reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies including rules of evidence related to search, seizure, and preservation of evidence in traffic and criminal cases.
Geography of the City and the location of important buildings.
Principles and practices of hazard and safety management.
Use of firearms and other modern police equipment.
Research methods; report writing techniques; statistical concepts and methods; principles and techniques of project management.

Ability to:
Plan, organize, and direct a wide variety of police service programs and activities.
Conduct thorough investigations and obtain pertinent information through interviews and interrogations.
Plan, organize, and direct the use of human and financial resources.
Act quickly and calmly in emergencies.
Analyze situations and adopt quick, effective and reasonable courses of action with due regard to surrounding hazards and circumstances.
Interpret and apply federal, state, and local laws, rules, and regulations.
Operate police vehicles and police radio, and other weapons as required.
Prepare and present reports in a clear and concise manner.
Represent the City effectively in consults, counsel, business and professional groups.
Assist and support team performance and work cooperatively with other team members.
Provide positive support to internal and external customers.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Ability to demonstrate effective problem solving, organizational and record keeping skills.
Ability to deal effectively, courteously and firmly with the public.

Salary
$40,296.00 – $49,444.00 Annually

Closing Date
Fri. 04/14/17 12:00 PM Pacific Time

How To Apply
Please apply ONLINE at http://www.ashland.or.us

A completed City application must be filed online with the Personnel Office before the deadline shown above and may be supplemented with a resume of work experience. Resumes are NOT accepted in lieu of a completed City application. Resumes received without a completed City application will not receive a response from the Personnel Department.
Following a review of the applications, a limited number of the most highly qualified applicants may be invited via email to proceed further in the selection process. Those not selected for interview will be notified in email (no phone calls please). The applicant selected must provide, at the time of employment, appropriate documentation of citizenship, as required by the immigration and Naturalization Act of 1986.

A thorough background investigation will be completed on the candidate selected for hire.

The City of Ashland will make reasonable accommodations for the disabled. Individuals with disabilities requiring accommodation in the application or testing process MUST inform the Personnel Office of the City of Ashland, in writing, no later than the final filing date as stated on the job bulletin. Applicants needing such accommodations should document the request, including an explanation as to the type and extent of accommodations needed to participate in the selection process.

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