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Communications Technician I - Tampa, FL
Closing Date
On Going
Description
The selected candidate will perform beginning-level communications work dispatching calls for police or fire service. Training will be provided in the various aspects of communications work.
Under general supervision, the selected applicant must be able to exercise initiative and independent judgment in determining how to respond to requests for service. An important aspect of this position is the ability to respond to emergencies in a controlled and expeditious manner. In addition, selected candidates will maintain the service status of all mobile units for assigned area, dispatch units by radio through the use of signal codes, record emergency calls or complaints, maintain records, operate a video terminal and a teletype, and perform related work as required.
Applicants must be willing and able to work rotating shifts including nights, weekends, and holidays. In addition, applicants must be willing and able to deal effectively and professionally with all types of people under very difficult circumstances, and be able to simultaneously handle a variety of tasks.
Requirements
A high school or vocational school diploma; or an equivalent combination of training and experience. In addition, keyboarding skills are required. Preference may be given to individuals with previous dispatching experience or individuals with bilingual skills (English/Spanish). A character and background investigation will be conducted on candidates who are selected for employment. Drug testing is included in all pre-employment medical examinations.
Benefits
Annual leave, sick leave; paid holidays; pension plan; medical and life insurance.
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Exam Prep Telecommunicator I,II:
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Designed to prepare you to sit for a Telecommunicator national or state certification, promotion, or training examination by including the same type of multiple choice questions that you are likely to encounter, includes Coverage of NFPA 1061, Standard for Professional Qualifications for Public Safety Telecommunicator, 2002 Edition.
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Police Dispatcher Study Guide:
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Covers knowledge and skills in areas as Coding/decoding information, Following Directions (maps), Retaining and comprehending spoken information from calls for emergency services, Name and Number Checking, Understanding and interpreting written material, and more.
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Public Safety Dispatcher I Exam Book:
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Public Safety Dispatcher I: Diagram questions dealing with addresses, map reading, traffic flow, and directions, Coding Questions, Name and Number Checking Questions, Scenario Questions, Situational Judgment Questions, Logic Questions, over one hundred Dispatcher exam questions filled with diagrams.
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