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Telecommunications Officer - Houston, TX
Closing Date
On Going
Description
This position is considered an essential employee of the Port of Houston Authority. An essential employee is an employee whose duties are of such a nature as to require the employee to report to work or remain at the work site to continue Port operations during an emergency situation. Failure to report or remain at work when an emergency is declared is grounds for disciplinary action up to and including termination.
Requirements
Must have a high school diploma or equivalent.
Five (5) years of police/security dispatching and/or receptionist experience is preferred.
Must be able to obtain a Transportation Worker Identification Credential (TWIC) card.
Must have the ability to be tactful in handling and directing inquiries while maintaining composure in trying situations.
Practical working knowledge of dispatch practices is preferred.
Must be able to pass a TCLEOSE approved Basic Telecommunication Certification course within the six (6) month probationary period.
Must be able to read and comprehend information requested on forms and reports.
Must be able to function effectively under stress with minimum supervision.
Pre-certification in telecommunications is desired.
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Communications Specialist Exam Book:
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Communications Specialist Diagram questions dealing with addresses, map reading, traffic flow, and directions, Coding Questions, Name and Number Checking Questions, Scenario Questions, Best Answer Questions, contains over one hundred Communications Specialist exam questions filled with diagrams.
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Public Safety Dispatcher I Exam Book:
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Public Safety Dispatcher I: Diagram questions dealing with addresses, map reading, traffic flow, and directions, Coding Questions, Name and Number Checking Questions, Scenario Questions, Situational Judgment Questions, Logic Questions, over one hundred Dispatcher exam questions filled with diagrams.
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Law Enforcement Officer Guidebook for Written Exams Book:
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Topics: Time Analysis, Analogies, Number and Letter Sequencing, Applied Math, Map Reading, Photo Recognition, Situational Scenario Exercises and a 300 Item Practice Exam, each section is filled with test-taking techniques and strategies accompanied by actual examples that have appeared on previously administered tests.
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